Shipping & FAQ

QUESTIONS ABOUT CHANGING YOUR ORDER:

I ordered the wrong size, can I still change this? 

Yes you can, but you need to be quick. Once your order is being printed, unfortunately we cannot change it anymore. So if you need a change of size, contact our support team ASAP at support@musicgiftsdepot.com Please quote your order number.

I used the wrong address, can I still change this?

As long as your item is not shipped yet, we can still change this for you. Please email the correct address and your order number to support@musicgiftsdepot.com and we will take care of it for you. 

Once the order is shipped out (you will receive tracking info when shipped), it is out of our hands. If that is the case you will need to contact the carrier who is delivering your items. 

I changed my mind, can I still cancel my order? 

As long as your items are not in print yet, you can still cancel your order. When your item is 'in print' we cannot cancel anymore since it is already being made. To cancel your order, email us at support@musicgiftsdepot.com

Please title your email "Cancel order (your order number)" and we will take care of it for you.

 

    GENERAL QUESTIONS:

    Where are your items made?

    It depends on your country of residence and what item you have ordered. We have factories in the United States, Mexico and Europe

     

    Why is everything priced in Dollars? I am not from the USA.

    Although we ship worldwide, We operate from the USA. This does not mean you cannot order if you are not from the USA. The credit card companies / paypal will simply use your own currency on check out.

    Do you also work with social media influencers?

    We sure do. Please email our Social Media Manager: sales@musicgiftsdepot.com

    Can I use multiple discount codes on one order?

    You can only use one discount code per order. Multiple codes are not supported on our website.

     QUESTIONS ABOUT SHIPPING & HANDLING

    Where do the Music Gifts Depot ship to, I am not from the USA?

    We ship worldwide.

    How long will it take for my item to be delivered?

    This is divided into two parts:

    1. Production Times:

    We print on demand, everything is hand made just for you (printing, cutting and sewing). It takes us about 7-11 business days to create your gear. 

    Under normal circumstances, 97.66% of our orders are shipped within 5 business days.

    2. Shipping Times:

    To Basic Expedited
    USA 10-20 business days via USPS
    10-20 business days via FedEx SmartPost
    Not Available
    Canada 10-20 business days Not Available
    Worldwide 10-20 business days Not Available

    What does shipping cost?

    We only charge shipping on single orders. For every order above $75, shipping is on us!

    Why can't I track my order via your tracking page?

    You will get an e-mail once your gear is printed and sent out for delivery. From then on our tracking kicks in. You will automatically receive a shipping e-mail plus a tracking code.

    Customs charged me extra for my delivery, now what?

    We are very sorry to hear about the custom fee, however it is beyond our control. This is not a fee imposed nor collected by our company. Unfortunately some governments randomly pick packages they check and decide to charge extra for import. 

    QUESTIONS NOT IN THE FAQ:

    If you cannot find the answer to your question, feel free to contact our support team.

    Please send an E-mail to

    support@musicgiftsdepot.com If it is about an order, please be as descriptive as possible and don't forget include your Order Number :)

    Based on 44 reviews
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    great gift for music ed major

    This was purchased as a gift for a high school graduate who is going to be a music ed major in college.

    Love

    I love this mug. It fits me perfectly as a music teacher

    Great gift idea

    This was a gift for a musician friend of mine and he loved it

    Great Gift!

    This was my daughters gift to her band teacher. Great quality mug.

    Love it

    My band teacher really liked it! Great gift for any musician.

    cute mug!

    I bought this for my chorus teacher and she loved it. The mug came perfect and the font wasn't too big or to small. Also the mug wasn't broken or damaged at all.

    The perfect music teacher mug

    My sons band teacher will love this. Came well packaged in a sturdy box and design was perfect.

    A must for music teachers

    Great quality mug. Perfect gift for every music teacher!

    M
    Beau's Girl Hoodie
    Martha Willems

    Turned out great. Thank you‼️

    Great bag

    such a cute print!. Seems very sturdy as well.

    A must have!

    Gave this to my mum as a gift and she LOVED it

    Amazing!

    Love the pillow and the design, thanks

    Perfect!

    I really love my pillow like soooo much!

    Loving the music blanket!

    WOW the blanket is amazing and the blanket is really soft.

    So wonderful!

    Great pattern and super soft!

    A must get for that tiny musician

    Great quality and adorable design

    My little one loves it!

    This onesie is beautifully made. Very nice quality.

    Love!

    Soft material and the print quality was great!

    So cute and love!

    Very Good quality im so happy :) Thank you

    Love my swaddle blanket and so does my little one

    Fabulous, soft material, great!

    Great!

    Very soft, and quality is great. Recommended!

    Great!

    The material of this t-shirt is super soft and it sure feels good. I love it! Great quality overall.

    Perfect!

    Really pleased with the soft, quality feel of the material. Such a great shirt!

    Great shirt!

    I thought the weight and feel of the shirt was good. It washed well. The delivery was on point. Overall I am pleased with the shirt.

    A
    Piano T-Shirt
    Alicia M
    Love My Shirt!

    This is a wonderful t-shirt. It is light weight and soft.