Shipping & Returns
- Where do you ship?
We ship our products worldwide. Just place your order on our store and we’ll be happy to send it to you, no matter where you live!
- How long does shipping take?
Our production process is divided in two parts, the printing and the shipping part:
All of our products are printed, cut and sewn by hand. This process takes us 2-7 business days. About 98% of our orders are shipped within 5 business days and 50% within 3 business days or less. We do everything we can to get your product(s) to you as fast as we can, please rest assured.
Shipping times depend on your location, but you will be able to select your choice during your checkout process. Generally speaking we will need between 3-7 business days for shipping to most countries.
- I haven't received all of my items. What can I do?
On some occasions we need to ship your order using different packages. This happens rarely, but in this case you should have received two separate tracking numbers as well. If you think there is an issue please reach out to us and we’ll have a closer look.
- How much do you charge for shipping?
Right now we are offering Free shipping with in the United States
- Can I track my order?
We will send you a confirmation email once your order has been shipped. You will get a tracking code with it as well. If you, for any reason, can’t find it or have problems getting it to work please contact us and we will help you with this.
- Are there any Customs taxes or fees involved?
We don’t charge you any additional fees or taxes. Unfortunately additional taxes or fees that may be due in your country are out of our control. Customs may pick random packages from time to time in some countries. But there is nothing we can do about this.
Returns
- Can I return my order?
If your product is personalized we cannot accept any returns, because we simply cannot stock personalized items.
However, we accept returns if we made a mistake or if the product qualifies for a return.
- What reasons qualify for a return?
A change in size: If you have ordered your product in the wrong size by mistake please insert a note which size you need and we’ll send you the right one. Please note:
1.The product must be unworn and unwashed
2.The product needs to be in its original state and packaging
3.The product needs to be returned with 30 days of reception
You received a wrong item: We apologize for this mistake and will get this right for you. Please return your package with a notice of your order number and the item that you have originally ordered and we will make sure to send out the right product to you as fast as possible. Please note:
1. The product must be unworn and unwashed
2.The product needs to be in its original state and packaging
3.The product needs to be returned with 30 days of reception
You received a damaged product: We apologize for this issue. Providing a top notch quality is one of our priorities, but unfortunately damages can happen even to us. In this case you don’t need to return your order. Just send us a photo showing the damage and we will send you a replacement free of charge as fast as possible.
How do I return my order?
If you qualify for a return please make sure to send us an email to support@fashionleggingsshop.com with all the required information. We will get in touch with you shortly afterwards.
Which conditions do not qualify for a return or exchange?
You simply don’t like the product anymore or changed your mind. We print our products on demand and cannot accept any inquiries with this reason.
- The product has already been worn or washed
- The product has been altered in any way
- The product does not have the original tags on it
- The product was on final sale or clearance sale